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01. Q: Are you a trading company or factory?


A: Original factory with OEM/ODM service.


02. Q: How can I get sample?


A: We can supply samples as your requirement,but the freight and sample fee will be collected.


03. Q: What's the delivery time?


A: The delivery time will depends on production schedule and order quantity.


04. Q: Can I have my own customized product?


A: Yes, Your customized requirement for color,logo,design, package,carton mark ect, are very welcome.


05. Q: Do you quality control?


A: We attach great importance to quality control.Necessary test and certification can be obtainedas your request.


06. Q: How about the after-sale service?


A: Provide professional after-sales installation training, if necessary, we can travel to the site to guide the construction, and will charge a reasonable service fee.


07. Q: What is the payment term?


A: Support T / T or LC or pay through Alibaba online shop , deposit 30% upon order confirmation, the rest 70% after quality inspection and successful delivery on time.


08. Q: How do I get the product catalogue?


A: Please Download Product Catalog.


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